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7-Day Summary shows No Sleep Data (AGAIN)

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‎10-25-2019 05:54

‎10-25-2019 05:54

My Android app does not have any data on "7-Day Summary" but the app does show hours logged daily with my sleep. So the app is tracking daily but not added into the "7-Day Summary" screen. Also, the Hours Slept does show in the web browser on the computer... except for 3 days few weeks ago when the battery died. I have rebooted the watch and the app... and app is upgraded

 

I'm referencing the following... as this previously resolved 2017 issue came back...

 

https://community.fitbit.com/t5/Android-App/7-Day-Summary-shows-No-Sleep-Data/td-p/1823025/page/4

 

Fitbit Update 03/232017: This issue has been resolved with the release of the latest Fitbit app for Android, version 2.45.

I am closing this thread as this issue has now been resolved. If you come across this issue in a future instance, please create a new post and reference this thread. Thank you for all your reports and patience. Glad to see that this has been resolved!

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‎10-27-2019 16:14

‎10-27-2019 16:14

Just making sure the Fitbit people know this is a CURRENT issue. The update previously noted was when it was fixed 2 years ago... but the issue came back.

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‎11-05-2019 04:30 - edited ‎11-05-2019 04:42

In response to Orlando_girl

‎11-05-2019 04:30 - edited ‎11-05-2019 04:42

Why aren't Fitbit people responding?

 

HELLLLOOOOOOOOO?

 

When I have to spend hours triaging, researching, changing settings in attempts to fix issue, and continuing to follow up on my posts that are ignored, I am siding with others to go with another device.

 

Technology is to make our liveas easier... NOT more time wasters. SMH.

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