7-Day Summary shows No Sleep Data

[prdz3]

The 7-Day Summary on the Fitbit app shows no data on Sleep portion. I do have recorded sleep data on my Fitbit for more than a year. I reset my Fitbit and reinstalled the app. Still says no sleep data. 

[FauzanAdam]

Any news yet?

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@CallieFitbit wrote:

Hi everyone, thanks for providing your device info to us.

Our engineers have been using the information you've provided us to try and figure out what's going on. As soon as we have a workaround or a fix, I'll let you know!

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[Katem83]

What information do we need to provide to Fitbit? I missed their response:-( Thanks!

Sent from Yahoo Mail on Android

[KLWilson]

Hi

I'm using a Motorola Moto x with android version 4.4.4 

Only new user of last week. So the 7 day sleep doesn't show although have sleep recorded 

Hope this helps

Karen 

[slse4789]

I'm still having issues

Samsung Galaxy Grand Prime

Android Version 5.1.1

Kernel Version

Fitbit Alta

Fitbit Firmware Version 21.21.37.11

[jpb1818]

Samsung Galaxy S7 Edge.

Fitbit version 2.44.1 (2183102)

Android version 6.0.1

Same issue as everyone else.

[slse4789]

Any update?

[scorpiogirl1997]

Mine has been doing the same thing since I got it last month. Using a charge 2 on system 2.44.1 with galaxy s4

[Josie_K]

The latest update fixed the issue for me. Thank you so much! 😃

[montanaterbear]

Latest update fixed it for me thanks

[jpb1818]

Ditto.  Mine works now, too.  Thanks Fitbit!

[StarDustPQ]

Mine works also!
Thank you



Sent from my Samsung device

[DC3]

Working now!

[montanaterbear]

Mine works now thanks Fitbit

[ErickFitbit]

Fitbit Update 03/232017: This issue has been resolved with the release of the latest Fitbit app for Android, version 2.45.

I am closing this thread as this issue has now been resolved. If you come across this issue in a future instance, please create a new post and reference this thread. Thank you for all your reports and patience. Glad to see that this has been resolved!