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About section will not delete on Fitbit App

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‎08-08-2020 13:02

‎08-08-2020 13:02

On my Fitbit account, I had deleted what I typed in the ABOUT section of my profile about 3 weeks ago. Today I look at my Fitbit app on my Android 10 MOTO G7 Play in the ABOUT section and the info is still there and there is no edit option to delete it. Any ideas?

 

The app works great on my phone except for that part.

 

"Warning when using Fitfit Support on Twitter. I explained this exact thing to them and they thought that I wanted to delete my whole account. lol crazy!"

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‎08-08-2020 13:10

‎08-08-2020 13:10

Hi @SunsetRunner  I'm looking via my computer and the "About Me" section is blank.

 

 

Stepping in the U.S.A. since September 2013. Android 14

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5 REPLIES 5

‎08-08-2020 13:10

‎08-08-2020 13:10

Hi @SunsetRunner  I'm looking via my computer and the "About Me" section is blank.

 

 

Stepping in the U.S.A. since September 2013. Android 14

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‎08-08-2020 13:16

In response to Odyssey13

‎08-08-2020 13:16

Fantastic! Best Answer!

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‎08-08-2020 13:17

In response to SunsetRunner

‎08-08-2020 13:17

On your profile by default, it probably is.

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‎08-08-2020 13:20 - edited ‎08-08-2020 14:16

In response to SunsetRunner

‎08-08-2020 13:20 - edited ‎08-08-2020 14:16

 Fitbit app on my phone, it's still there.

 

Edited: Fixed. App settings/Clean Cache/Log Out/Log In

 

Shakin' my head why I didn't think of this before.

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‎08-08-2020 14:45

In response to SunsetRunner

‎08-08-2020 14:45

The main thing @SunsetRunner is you didn't give up and did it. Now you can get back to stepping!

Stepping in the U.S.A. since September 2013. Android 14

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