help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Accept and Ignore friends does not work

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-17-2016 13:26

‎02-17-2016 13:26

Have the notification of a friend request but the accept button does not work. Ignore didn't work either. Also, when viewing someone else's friends list I am unable to scroll. I can see there are additional names there, but can't get to them. Logged out and back in. Force stopped and reopened. Not sure what to do.
Best Answer
1 REPLY 1

‎02-19-2016 06:15

‎02-19-2016 06:15

Hello @Angiescott welcome to the Fitbit Community! It's great to have you here 🙂  I haven't seen any report on this so far, so I would like to know if your app is on the latest version?  Is this only happening on your mobile app? Have you tried accepting friends on the Online Dashboard? 

 

Catch you later! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

Best Answer
0 Votes