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stopwatch and time not working

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‎02-17-2016 17:14

‎02-17-2016 17:14

I received my fitbit hr charge 5days ago as a gift. Today the stop watch stopped working and a few hours later it stopped keeping time. It is very frustrating!! Was going to return it but would rather just get it to work!
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‎02-19-2016 07:02

‎02-19-2016 07:02

Hi @daisy2011! I hope you're doing great! 

Let me help you with this In order to get your tracker fixed I recommend performing the restart 2 or 3 times in a row, your tracker should be working properly by then. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

View best answer in original post

Best Answer
1 REPLY 1

‎02-19-2016 07:02

‎02-19-2016 07:02

Hi @daisy2011! I hope you're doing great! 

Let me help you with this In order to get your tracker fixed I recommend performing the restart 2 or 3 times in a row, your tracker should be working properly by then. 

 

Let me know how it goes! 

Magin | Community Moderator, Fitbit

If you find something helpful, give it a vote and don't forget to mark it as an Accepted Solution!

Best Answer