help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Flex won't blink on full charge after update

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-13-2016 05:10

‎02-13-2016 05:10

Please help! I just did the update and my Fitbit flex won't blink and won't sync on my S4 phone. Please help I'm training for a half and really want to track my step. I reset already as directed per previous post suggestions.
Best Answer
0 Votes
3 REPLIES 3

‎02-13-2016 06:04

‎02-13-2016 06:04

Hi @Mcintiresibyl it's great to see new faces around. Robot Very Happy t to see new faces around! Sounds too bad that your Flex is not syncing and not blinking. First of all, I will ask you to please perform a restart of your Flex and then, please follow the instructions on this help article to make your tracker syncs. 

 

Please let me know if it works! I'll be around. 

Heydy | Community Moderator, Fitbit
Best Answer
0 Votes

‎02-18-2016 20:12

In response to HeydyF

‎02-18-2016 20:12

I followed your directions and it still isn't working. I wish it would work
off of the charger. As soon as it goes on my wrist no blink or sync. Please
help.
Best Answer
0 Votes

‎02-19-2016 04:58

In response to Mcintiresibyl

‎02-19-2016 04:58

Thanks for getting back to me @Mcintiresibyl I appreciate you have taken the time to troubleshoot your Fitbit Flex, however, as still not working, it's time for you to get in touch with Customer Support, they will take a look of your options to get you back on track. 

 

Let me know how it goes! I'll be around. Smiley Wink 

Heydy | Community Moderator, Fitbit
Best Answer