Account isn't verified and wallet not working

[B1ue]

Ive verified my email but message wont go from screen. 

I deleted and restarted app and restarted phone (samsung galaxy 6)

Any idea how to remove?

Also cant get wallet to work just buffering when says looking for PIN

Help please 🙂

Moderator edit: Clarified subject

[LanuzaFitbit]

Welcome to the Forums @B1ue.

Let me help you figure out what is going on.

In regards to the verification, please try to resend the verification email and then try to complete the verification once again.

As for the wallet option, could you share some screenshots of the buffering page that you're getting.

Look forward to your reply.

[B1ue]

Ive verified the email on at least 30 separate occasions Deleted and reinstalled app and restarted phone but message remains on the fitbit screenIve now managed to se up fitbut pay only to discover no UK banks authorise it Wasted my money buying the SE!! Not happy about that:(Sent from my Samsung Galaxy smartphone.

[Annaoden]

I have the exact same problem as b1ue except for the wallet option. My phone is also a Samsung galaxy. 

[LanuzaFitbit]

Hello @B1ue. Welcome to the Forums @Annaoden.

Thanks for letting us know about this issue. We’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

[B1ue]

I just want to be avle to remove the notification to verify emailIts a total bummer fitbit pay doesnt work with UK banks. UK consumers are being mudled into purchasing the fitbits with this!! Ive wasted my moneySent from my Samsung Galaxy smartphone.

[LanuzaFitbit]

Hello @B1ue.

Thanks for sharing your experience.

If you have the time, be sure to post about it in our Feature Suggestions board. That is a great way to make your voice heard, and have other users comment and vote on the idea. Be sure to read the FAQ to better understand how that board works.

Let me know if you have any further questions.