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Active time and high calorie burn

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‎05-20-2019 08:17

‎05-20-2019 08:17

My Fitbit versa seems out of control the past few days saying I've been 5k, 6k and even 7k calories in a day with 500+ active minutes. This is just on a normal day. I'll look down and my best rate says 130 or so. ?? I've turned it off and on. Any other way to calibrate back to normal?

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‎05-20-2019 08:17

‎05-20-2019 08:17

Wow, horrible autocorrect. *burned *heart rate 

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‎05-20-2019 13:40

‎05-20-2019 13:40

I had the same issue. My heart rate monitor has been inaccurate for about a month now. One day it all of a sudden would tell me my heart rate was 130+ when I was sitting at resting position. I contacted Fitbit support several times and they were unable to help or provide me a replacement. They confirmed that this issue was a bug and could not provide timing of when it could be fixed. The HR issue basically screwed up all my Fitbit stats since it was telling me I was doing cardio 12 hours a day and burning 8K calories, while I wasn't even workout out. Not sure if Fitbit support will provide you better response, but they basically won't do anything to help fix my fitbit so I am now in market for a new fitness tracker. Good luck!

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