Active zone minute are not calculating properly

[mmboles]

If I am understand the write up and intro properly, Cardio and Peak heart rate zone minutes are suppose to count double. However this is not happening in the app. 27 min bike ride with 11 minute of fat burn and 16 mins cardio should register as 43 zone mins. Fitbit is only report 27 minutes. 

[AnaFitbit]

Hi @mmboles, welcome to the Community Forums. 

Thanks for the details shared on your post. To better assist you with this, please confirm if your watch showed the amount of minutes you mentioned on each zone, right after you finish the exercise. Is this the first time it happened? Has this happened with other exercises? 

I'll be around. 

[mmboles]

Watch does not display minute either. It has happened on all workout tracked for the last week as far as I have noticed. 

[rgilson86]

My Charge 4 did this today. It has previously calculated correctly. This is the first time I’ve noticed it’s wrong. I did 22 mins of cardio and 7 of fat burn. Should be 51 AZ mins but only shows 29. The app shows the mins in each zone, but the AZ total is wrong.