Activity goals resetting to zero

[kgorney]

Hello,

I have a new Inspire 2, which I have synced to my Android app.  I customized my Daily and Weekly activity goals.  After several days the calories, active zone minutes, and hourly activity goal have remained what I set them to, as did the Active zone minutes for the week.  But my daily steps and distance keep resetting to 0.  Has anyone else experienced this, or does anyone know how to make it stop?  It's pretty annoying to have to keep putting it in every day.

Thanks,

KG

Moderator Edit: Clarified subject

[SilviaFitbit]

@kgorney Welcome back to the Fitbit Community. Thanks for the details mentioned. 

It's odd that your goals keep resetting. I see where your disappointment is coming from. 

Try the following troubleshooting: 

- Make sure all your goals are set properly  

- Log out from the Fitbit app

- Force quit it > clear cache 

- Restart your phone 

- Log back in 

Hope this helps.