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‎02-17-2020 08:27 - last edited on ‎02-18-2020 17:16 by Fitbit Moderator

‎02-17-2020 08:27 - last edited on ‎02-18-2020 17:16 by Fitbit Moderator

Sometimes i forget to use my fitbit. I like to record my workout, but the app keeps saying my workout is in the future and i have to wait 24 hours to put the workout in. Super annoying.

 

Moderator edit: Subject for clarity 

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‎02-18-2020 17:16

‎02-18-2020 17:16

Hi @Kimmi54, welcome to the Community Forums!

 

Thanks for bringing this to my attention and for the details that were shared in your post, totally understand how annoying this situation can be for you. To better assist you with this, can you please let me know when was the first time you experienced this and how many times since then? Which mobile device are you using? I suggest you to try the below steps and then try again:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Let me know if the issue persists, I'll be around if you need further assistance.

 

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