The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
What I mean is that I've followed everything I'm supposed to do like restart phone and device, disconnect Bluetooth and reconnect etc. And I still cannot set up my device on my account. I had to remove it due to sync issues and now cannot re-add it. Maybe customer support might have suggestions or maybe it's a Fitbit bug they're working on? I should have been more detailed in my first response I apologize.
