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Versa 2 notification problems

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‎12-28-2019 10:13

‎12-28-2019 10:13

Greetings:

 

I purchased the Versa 2 for my wife for Christmas. We have been struggling to get notifications to work. Toni has a Samsung 8 smart phone and it has worked flawlessly with her old Fitbit. After much troubleshooting, this is what we have discovered:

 

The Versa 2 is receiving text notifications, but the watch is NOT vibrating to alert her to a new text. I have checked the "vibrator" and it is working. Any help would be greatly appreciated. Toni is wanting me to send it back, but I hope and pray that we can get this last little glitch behind us.

 

Thank-you so very much!

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‎12-29-2019 08:02

‎12-29-2019 08:02

I'm having the same issue.  I can't figure it out & it will get returned if I can't.

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