After the last update, Versa isn't syncing

[Amerslinx22]

After the last update, my fitbit is behind by 25 minutes, will not sync no matter how many resets I do, and is delayed on all notifications by up to 30 minutes. 🤷‍:female_sign: What the hell Fitbit?

Moderator Edit: Clarified subject

[SilviaFitbit]

@Amerslinx22 Welcome to the Fitbit Community. Thanks for the details mentioned. 

I appreciate the resets performed prior to posting. If your Versa isn't syncing to your account, please follow this syncing troubleshooting. Once it syncs, the timezone should be updated, if it's not follow this procedure to update the time on your watch. 

Hope this helps. 

[Amerslinx22]

I have already done this. My time zone has not changed. The last update is
when it started losing time, running 20 to 25 minutes late consistently
throughout the day. Syncs are still not happening, messages and calls are
still not coming through. Fix the glitch cause by the update or send me a
replacement on you. Hope this helps.
Thanks, Amy Alexander

[SilviaFitbit]

@Amerslinx22 Thank you for getting back. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

See you around.