05-06-2016
19:43
- last edited on
05-08-2016
13:40
by
DerrickS
05-06-2016
19:43
- last edited on
05-08-2016
13:40
by
DerrickS
I'm having the same issue. I have one alarm that will not delete it is stuck in delete mode.
Moderator Edit: Edited thread title.
Answered! Go to the Best Answer.
10-14-2016 12:41
10-14-2016 12:41
Force-closing the app and restarting didn't help. But I found a way to the alarms a different way. I clicked on the image of the fitbit in the top left corner, which took me to a menu, and I scolled down a little to where it said "silent alarms" and when I clicked that, I was able to access the alarms.
05-06-2016 19:44
05-06-2016 19:44
05-08-2016 13:46
05-08-2016 13:46
Hi @badchoice,
I've moved your posts from the iOS to Android forum to help keep the Community organized.
Click here for directions on how to add and delete alarms from your Fitbit tracker.
This should help you get back on track, but let me know if you have any additional questions!
10-02-2016 14:24
10-02-2016 14:24
So I've been using the silent alarms for a while, and I tried to go in and change on and this message popped up. Once I hit "OK", the messge goes away, but I can't get into the alarm menu, so I can't delete any or change them. Help!
10-03-2016 16:20
10-03-2016 16:20
@badchoice @katiekronz I recommend force closing the app and then re-opening it and trying to delete it again. If that doesn't work, let's try restarting your phone and then giving it another try. Keep me updated.
10-14-2016 09:43
10-14-2016 09:43
I have the same issue as katiekronz. I've closed my ap, restarted my phone and it still won't let me delete any alarms, it just tells me that I can't have more than 8.
10-14-2016 12:41
10-14-2016 12:41
Force-closing the app and restarting didn't help. But I found a way to the alarms a different way. I clicked on the image of the fitbit in the top left corner, which took me to a menu, and I scolled down a little to where it said "silent alarms" and when I clicked that, I was able to access the alarms.
10-14-2016 12:56
10-14-2016 12:56
Katie, this was beyond helpful. Thank you!
10-20-2016 09:41
10-20-2016 09:41
Hey, @snwandrey, @katiekronz! Thanks for joining in and letting us know what has worked for you!
This is awesome, now we have a workaround for this issues, in the mean time use that, and we'll forward your information to the rest of the team so they can find a solution for this soon.
See you around.
03-05-2017 21:52
03-05-2017 21:52
Anymore thoughts about deleting alarms that are permanently stuck in delete mode? The solution on this page is actually not a solution, but just a way to get to the alarms page.
Thanks
03-10-2017 08:15
03-10-2017 08:15
Hey, @Michaelmoo! Welcome to the Forums! Can you please log out from the App, reboot your phone, turn off the Bluetooth and log back in.
If this doesn't work, you can try to delete the alarms using a computer, then sync your tracker, and log out and back in from the App as well.
This should get you back on track, let me know!
05-19-2017 20:07
05-19-2017 20:07
I'm having the same issue. Any suggestions?
05-22-2017 09:49
05-22-2017 09:49
05-25-2017 07:44
05-25-2017 07:44
Hey, hey, @philipamck, @Michaelmoo! Thanks for your participation. What troubleshoot have you tried?
Like our good friend, @Michaelmoo suggested, updating the App is very important to keep all features working as they should. This is because with every update there are improvements that our engineers have worked on. And the instructions that I provided above should get you back on track with this matter.
Let me know how it goes!
08-19-2017 11:55
08-19-2017 11:55
Thank you for this tip., it helped me. I tapped the "set alarm" button at the bottom of my fit bit and a warning popped up saying I could only have 8 alarms set and needed to delete some... but no instructions on how to do it, or where else to go. Your instructions allowed me to delete the alarms.
08-22-2017 07:16 - edited 08-22-2017 07:18
08-22-2017 07:16 - edited 08-22-2017 07:18
Hey there, @CamilleEngelArt! It is nice to see you. 8 alarms is the maximum number that you can have at the moment. To set up an alarm follow these instructions:
1. On the Fitbit App, tap on the three dashes on the upper left.
2. Tap on Devices
3. Tap on your device
4. Tap on Silent Alarms
5. Tap + New Alarm. Scroll down to see this option if you’ve already created multiple alarm
6. Tap 12:00 and then scroll to set the alarm time. Be sure to set am or pm.
7. Sync your tracker to save the changes.
I hope this helps, let me know if you need something else. 🙂
03-07-2018 20:53
03-07-2018 20:53
It worked perfectly! Thank you!!!
07-10-2018 06:35
07-10-2018 06:35
Oh my goodness thank you so very much! Was making me crazy......
05-08-2019 12:26
05-08-2019 12:26
When I go to the dashboard and then to silent alarms, it shows that none are set. I’ll see if the alarm actually goes off tonight. The other weird thing is that every day, the alarm advances by one minute. It started at 6:59 and has advanced to 7:03 PM.
05-09-2019 12:03
05-09-2019 12:03
I know it's an old thread, but I am hoping someone can help.
I have a Charge 3, and I used to have a silent alarm set at 4:05pm - I have deleted this alarm (It is not visible on the app or on my pc), but the alarm still goes off.
How can I delete a Silent Alarm once and for all?