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Alarms Not Syncing

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‎12-26-2016 03:18

‎12-26-2016 03:18

I have a fitbit charge 2 and im having problems with my silent alarms i cant get it to sync from my android to my tracker 

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3 REPLIES 3

‎12-28-2016 03:32 - edited ‎12-28-2016 03:32

‎12-28-2016 03:32 - edited ‎12-28-2016 03:32

Its nice to have you here in our Community @Rich8849. If you have configured an alarm make sure is enable by going to the Account Tab > Tap on the Trackers tile > In general settings select Silent Alarms > Review the alarm is On. If not, press the option to turn On and sync your tracker.

 

This also can be done from your Charge 2, press the side button on the side until you see the alarm and make sure the alarm is not cross with a line. This mean the alarm is disable and with pressing and holding the side button again you will enable the alarm.

 

Let me know how it goes, I'll be around if you need more help.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎12-28-2016 09:08

In response to RobertoME

‎12-28-2016 09:08

Thanks for your advice i have now sorted it.
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‎01-02-2017 06:19 - edited ‎01-02-2017 06:19

In response to Rich8849

‎01-02-2017 06:19 - edited ‎01-02-2017 06:19

Hello @Rich8849. I'm glad you were able to sorted out. I wonder what have you tried to resolved this issue or what was the problem? I'm sure your experience will help other users who might be having the same issue.

 

See you around and don't forget to visit our Discussion Forums.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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