07-12-2020 20:31 - last edited on 07-16-2020 17:42 by LiliyaFitbit
07-12-2020 20:31 - last edited on 07-16-2020 17:42 by LiliyaFitbit
On my friends list, it says no recent activity for ALL 56 of my friends. Why?
Moderator edit: subject for clarity
07-16-2020 17:39
07-16-2020 17:39
Hi @Miamorswife, it's nice to see you again in our Community Forums.
I am sorry to hear that you see no recent activity for all your friends on the friends list. I am glad to assist you with that. I recommend doing the following:
For more information about connecting with friends on Fitbit, see How do I connect with friends on Fitbit?
Let me know how it goes, I'll be around.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.
07-16-2020 21:33
07-16-2020 21:33
I followed your steps and it still doesn't show up. Steps show up on the leaderboards but not when I try to add them to a challenge.
07-17-2020 17:49
07-17-2020 17:49
Hi @Miamorswife, thank you for your reply.
I appreciate the additional details and a screenshot. I would like to advise that this issue has been reported to our team and they are already investigating it and looking for a resolution. I am sorry for any trouble. Your patience and understanding while this is resolved is appreciated.
I'll be around if you have any questions.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.