09-27-2018
11:41
- last edited on
09-28-2018
08:19
by
LanuzaFitbit
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09-27-2018
11:41
- last edited on
09-28-2018
08:19
by
LanuzaFitbit
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I have an Alta HR and a Samsung 7. Recently my Alta stopped vibrating for calls. It still notifies me of all other alerts (texts, notifications, etc.). I have restarted my Fitbit, uninstalled and reinstalled the app on my phone, checked the notification setting both within the app and for the phone. I am at a loss for what to try next. Any suggestions?
Moderator edit: Clarified subject
Answered! Go to the Best Answer.

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09-28-2018 08:16
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09-28-2018 08:16
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Welcome to the Forums @skc6252.
Thanks for trying all of those steps with us before posting in here.
In this case I'd recommend that you try following the steps listed in this help article. They should definitely work in getting your Alta HR to show call notifications once more.
Let me know if there is anything else that I can help you with.

09-28-2018 08:16
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09-28-2018 08:16
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Welcome to the Forums @skc6252.
Thanks for trying all of those steps with us before posting in here.
In this case I'd recommend that you try following the steps listed in this help article. They should definitely work in getting your Alta HR to show call notifications once more.
Let me know if there is anything else that I can help you with.

