Alta HR not syncing with Android phone

[Blu3]

Is anyone else having syncing problems? Have any advice?

Moderator edit: Subject for clarity 

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

[LarWat]

Yes me too, always been fine but last 2 weeks lots of syncing problems & twice now actually lost data from fitbit when it eventually does sync.