04-09-2017 15:17
04-09-2017 15:17
My alta device is not syncing. I have uninsulated and reinstalled the app. Switched Bluetooth on and off. Rebooted Alta, installed app on another device. All to no avail. Can anyone help please?
04-09-2017 15:40
04-09-2017 15:40
@FunmiJ, is this an Alta that was set up and working, and suddenly stopped syncing, or is it a new one that is being set up? Did you restart the phone after installing the new version of the Fitbit app?
04-09-2017 15:50
04-09-2017 15:50