11-29-2017 06:33
11-29-2017 06:33
My Alta stopped syncing. Have had it several months with no problems till a few days ago. Have a Motorola G5 phone. Have restarted phone, uninstalled and reinstalled app. Nothing has worked so far.
Help.
11-29-2017 08:18
11-29-2017 08:18
@Chibbs, open the phone's Bluetooth Settings, select the Fitbit device, tell it to Forget the Device, close the phone's settings, then re-open the Fitbit app and manually sync the tracker. Let us know if that works.
11-29-2017 08:29
11-29-2017 08:29
2.62.1 is broken for both sync or notifications. Resetting bluetooth, the app, or reinstalling the app doesn't fix it. Downgraded to 2.19 that I previously used with my Charge and it's working fine with my Charge2 so far.
11-29-2017 11:59
11-29-2017 11:59
Same has happened to me. Phone can no longer find the tracker.