Alta won't sync

[UnicornNiki]

Since yesterday I have not been able to get my Alta to sync with my app on my phone. It says taler not found or will just keep spinning the circle trying. I've reset the Alta. I've unpaired it and repaired it. I've deleted the app and reinstalled. I've restarted my phone. The Alta is charged and I'm just getting frustrated and almost want to switch brands..

[UnicornNiki]

*tracker not taler. Wtf is a taler geezzzzz 😣

[Sarahpey]

I have been having issues for weeks. Finally after 3 weeks it paired back up to my app but it will not sync. I am also getting so frustrated!

[ErickFitbit]

@UnicornNiki @Sarahpey I recommend checking out my troubleshooting suggestions for this issue here.

To tidy things up in the board, I am closing this thread to limit duplicate threads. If you have any further questions, I suggest posting them in the thread I linked above. Thank you!