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Andoid phone can't connect to Charge2

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Hello.

 

I have had a Charge 2 now for several months with no problem. 

My phone is a Huawei P10 Lite with the latest upgrades installed. The Fitbit app installed with no issues and the syncing have worked like a charm until today.

 

Now the phone is unable to connect to the charge2. 

 

I have tried to connect other bluetooth devices like earphones and speakers to the phone, and those devices connects successfully. 

 

I have also tried to connect the charge2 to a iphone6 and a mac, this is also successful. 

 

But for my Huawei phone I am unable to connect. I have tried to follow the instructions for troubleshooting the connect with force stop app, restart bluetooth, reinstall app, all with no success.

 

Please advice me with the next step.

 

 

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... I am keen to know the answer to this query as I have just upgraded my phone to an Huawei P10 lite and having exactly the same issue ... 

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