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Andriod App Will Not Load Friends List

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No matter what I try...rebooting my tracker, uninstalling and reinstalling the app, loading from fb (uninstalling and reinstalling fb app), making sure all settings and permissions are where they should be....I an STILL not get my friend list to load. 

And...I can not find the update for the android app in the play store. (My version is 2.15.1)

Help! Here is what I see...Screenshot_2017-01-14-12-10-46.png

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Hi there @JLNilsson, I see you have just joined to our Fitbit Community. Its nice to see new faces around. Thank you for bring this issue to my attention. Make sure your phone OS support the most recent version of the app which for Android is 2.40 released on January 10.

 

  1. Open the Google Play store on your device.
  2. Tap the menu button.
  3. Tap My Apps and choose the Fitbit app.
  4. Tap Update. If you want automatic updates in the future, check the Allow automatic updatingbox.

If your phone allows more updates of the app, it might be require to restart your phone or force quit the Fitbit app.

 

Give it a try and keep me posted how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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