01-17-2017 16:22
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01-17-2017 16:22
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The tracker in the photo was given to a friend.
a. Can anyone identify the model?
b. Is there an app for it?
c. Can he find a user guide somewhre?
Many thanks!!
The photo shows close ups of the 5 displays, plus the tracker end of the charging cable.
Answered! Go to the Best Answer.

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01-18-2017 07:58
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01-18-2017 07:58
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Hello, @Bill_42! Welcome to this awesome Community! To be honest with you, I have never seen this tracker before, it does not belong to our company so unfortunately it will not be compatible with our Apps either. I recommend to look for the brand somewhere and with that try to get information on the Internet.
I hope your friend can use it, let me know!
01-18-2017 07:58
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01-18-2017 07:58
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Hello, @Bill_42! Welcome to this awesome Community! To be honest with you, I have never seen this tracker before, it does not belong to our company so unfortunately it will not be compatible with our Apps either. I recommend to look for the brand somewhere and with that try to get information on the Internet.
I hope your friend can use it, let me know!
01-18-2017 12:01
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01-18-2017 12:01
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OMG, I am red faced. 🙂 Thank you Solange!
Yes of course it is not a Fitbit! (I've now looked more carefully at the tracker and the charging cable, and there's no Fitbit logo, nor any logo at all.)
In my defence (admittely shaky!), the tracker's form factor is very like that of a Force or a Charge.
Thank you for taking the time to answer my question!
I looked a bit in Google Images for the tracker or the charging cable but no luck. So without knowing the maker, I think we're stuck. At least it didn't cost him anything.
01-20-2017 06:24
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01-20-2017 06:24
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Hey, @Bill_42! haha It's ok. It is true that it has some similarities to our trackers. Well, I wish you the best of luck with that, hopefully you can find out some information and be able to use it or figure out somehow.
You are more than welcomed and I hope to see you around here a little more, make sure to explore our cool Discussion boards.

