Android Pie 9 won't sync to Charge 2

[nanogeek]

Android Pie (9) OTA self installed on my Xiomi A1, now my Charge 2 won't Sync. I understand that this is a known problem. An updated app release  (2.85) several days ago does not solve the problem.

Is there a real fix in sight?

Moderator edit: Clarified subject

[LanuzaFitbit]

Hello @nanogeek.

Thanks for taking the time to share those details.

At this moment we do not have any updates of when we can expect an update on the situation but please do know that it is being worked on. 

In the meantime I'd recommend that you try to follow the steps listed in this help article. They should definitely work in getting everything to work.

Let me know if you have any further questions.

[nanogeek]

No, that didn't help. I tried all those steps before posting. What helped was this.Fitbit products aren't syncing correctly with Android 9 Pie, but there's a workaround
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Fitbit products aren't syncing correctly with Android 9 Pie, but there's a workaround

If you own a Fitbit device and a smartphone with Android 9 Pie, you might face some sync issues. But we have a workaround!
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[nanogeek]

 This article helped me resolve the issue. I am eagerly awaiting a formal fix from Fitbit.

[LanuzaFitbit]

Hello @nanogeek.

Thanks for sharing that article that helped you out! 

Please do know that our team is hard at work in finding a solution. As soon we there is anything to announce in that regard we will be sure to let everyone know about it.

Let me know if you have any further questions.

[Himanshu_87]

Hello sir,

I am using Xiaomi A1 and now updated app with latest update of 22nd April. My charge 2 still won't connect to Bluetooth. How long it will take in getting a solution? Device is nothing more than a scrap item.

And device I don't know what timezone it is showing.. I can't even use anyway.

What should I do? Throw this one out and look for any other company's product? This has hampered my daily routine badly.

Regards,

Himanshu Gupta (India)

[duskyjewel]

It is now October.  My husband just started having the syncing problem this month.

It seems from the lack of activity on this thread that Fitbit has abandoned Charge 2 users.