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Android and Fitbits VERY disgruntled long time customer

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‎11-15-2019 13:44

‎11-15-2019 13:44

I have had many Fitbits over the last few years and have been thrilled with most of them.  But the problems for the last 2 (Charge 2 and now my Versa)  have made Apple products looks pretty darn good right now.  I have been a loyal Fitbit user for the last 8 or 9 years, but my phone was stolen yesterday and I ended up with an Galaxy A20.....nice phone, but apparently Fitbit won't pair with it.  Even laptop lasn't been able to sync with my Versa for months!  I have no idea what you've done since the early days of the early clip on version, or the Charge, but it sucks!  Really turned off right now.  Thankfully I have an Ipad Pro that still syncs....REALLY makes me lean toward the Apple Watch/Fitness Tracker.  This crap with Fitbit has been going on for too long.  FIX IT or lose long time customers.

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2 REPLIES 2

‎11-15-2019 13:49

‎11-15-2019 13:49

When you have multiple devices you can sync with, sometimes it helps to temporarily turn off bluetooth on ones you do not want to sync with.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎11-15-2019 14:21

In response to JohnnyRow

‎11-15-2019 14:21

I'm aware of that issue and I actually drove to our local cemetery and tried it there.  I didn't think any of the 'residents' would have their bluetooth turned on.  Still didn't pair. 

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