12-15-2018 05:04
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12-15-2018 05:04
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I am no longer able to sync my phone to my ionic. Last sync was yesterday morning.
Answered! Go to the Best Answer.

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12-15-2018 05:34
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12-15-2018 05:34
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The usual things to try when you get syncing issues are:
- restart phone
- restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
- if none of that works then contact customer support: contact.fitbit.com

12-15-2018 05:34
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12-15-2018 05:34
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The usual things to try when you get syncing issues are:
- restart phone
- restart fitbit using this procedure: https://help.fitbit.com/articles/en_US/Help_article/1186/
- restart fitbit a few more times (it doesn't always work)
- "forget" the fitbit in the phone's bluetooth settings
- go through fitbit's troubleshooting guide at: https://help.fitbit.com/articles/en_US/Help_article/1866/
- if none of that works then contact customer support: contact.fitbit.com

12-15-2018 05:44
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12-15-2018 05:44
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Many thanks Steve.

