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Android app no longer shows data on dashboard

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I'm using a Samsung Galaxy S8 and recently it has stopped showing me data on my dashboard.

 

I can see Steps, Floors, Distance, Calories and Active Minutes as they are at the top in the wheels but it has stopped showing data for Days Exercised, Sleep data, Steps per Hour, Resting Heart rate etc. all the ones in boxes rather than the circles. I have to click into each box to load the data I don't get a summary of my daily activity.

 

How do I fix it so it shows all data?

 

Thanks

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Hello @nmrx, good to see you again! I was reading your post and concern and I'm wondering if your tracker is syncing correctly? One of the reason you might not seeing your data, is due to syncing issues.

 

If my theory is correct perhaps the following post might get you back on track: Having trouble syncing? (here's how to fix this).

 

Other alternative if is only your app, would be to restart and clear the cache on your Android app. For directions on how to do this, the following post will guide you through.

 

Hope this helps and keep me posted how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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