11-14-2016 14:58
11-14-2016 14:58
Best Answer11-17-2016 04:22 - edited 11-17-2016 04:23
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11-17-2016 04:22 - edited 11-17-2016 04:23
Hi there @Ramiella, let me start by giving you a warm welcome to our Fitbit Community. I wonder if you have updated the Android App to the most recent version?
Note that the most recent version now is 2.38 released on November 15th. To review which version you have Tap the menu button > Tap Help > Tap Fitbit App.
If you need an update, I would recommend to Log out from your Fitbit account and restart your mobile device. Once it has loaded, log back in and give it another try.
Keep me posted, I'll be around if you need more help.
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