help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

track your exercise

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-16-2016 06:44

‎11-16-2016 06:44

Track Your Exercise does not seem to be working. Only once out of three times I expected it to display, had it worked. I have my Blaze set to automatically recognize the elliptical after ten minutes and it is not working. Is it because of the latest updates?
Best Answer
0 Votes
1 REPLY 1

‎11-17-2016 04:59

‎11-17-2016 04:59

Hi there @scribbler00, welcome aboard to our Fitbit Community.

 

If you have updated the app recently try to log out from your Fitbit account and restart your phone. Once it has loaded log back in and try again.

 

If your Blaze is not recognizing your elliptical exercise, I suggest to try a restart.

  1. Press and hold the Back and Select buttons (left and bottom right) until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.

Make sure also you have the time for your exercise on 10 minutes, by going to Account tab and exercise options.

 

Hope this helps, let me know if the issue persists.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer