10-21-2016 09:56
10-21-2016 09:56
10-21-2016 10:37
10-21-2016 10:37
Best Answer10-21-2016 11:29
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10-21-2016 11:29
@Ginafit7 @Lhpanthermom I recommend checking out my troubleshooting suggestions for this issue here on the Alta board.
To tidy things up in the board, I am closing this thread to limit duplicate threads. If you have any further questions, I suggest posting them in the thread I linked above. Thank you!
Best Answer