04-25-2018 14:24
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04-25-2018 14:24
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I have deleted the app twice, restarted my versa and it will not connect with the app. I get to the point of putting in the numbers. It spins for alittle bit and then takes me back. I finally bought something for myself and it won't work!

04-25-2018 19:42
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04-25-2018 19:42
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If your device is not on the official Fitbit compatible device list then I would suggest returning your Versa for a refund as you will experience endless problems.

04-25-2018 19:50
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04-25-2018 19:50
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I have an Android, upgraded from the Fitbit HR. It worked until this morning

04-27-2018 22:01
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04-27-2018 22:01
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Is your phone listed as compatible @sarah.werner
Not sure which HR model your refering to.
Have you restarted the phone and trackett
Also check the help site.

