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Android phone not receiving notifications

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‎05-04-2021 21:26 - last edited on ‎05-06-2021 14:55 by Fitbit Moderator

‎05-04-2021 21:26 - last edited on ‎05-06-2021 14:55 by Fitbit Moderator

My android is not receiving email text and instant messenger

 

Moderator Edit: Clarified subject

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‎05-08-2021 08:06

In response to LizzyFitbit

‎05-08-2021 08:06

Thanks for helping me out! I am receiving phone calls but not emails and text messaging.

View best answer in original post

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‎05-06-2021 14:59 - last edited on ‎05-29-2024 17:50 by Fitbit Moderator

‎05-06-2021 14:59 - last edited on ‎05-29-2024 17:50 by Fitbit Moderator

Welcome @Staclets. It's good to see you here in the forums.

I've moved your post to this new thread so you can receive more related responses about this situation. Just to confirm, do you mean that your Android phone isn't receiving any notification? If that's correct, I'd recommend getting in touch with your phone's manufacturer support so they can investigate on their end and help you out.

Best Answer

‎05-08-2021 08:06

In response to LizzyFitbit

‎05-08-2021 08:06

Thanks for helping me out! I am receiving phone calls but not emails and text messaging.

Best Answer

‎05-09-2021 10:31 - last edited on ‎05-29-2024 17:49 by Fitbit Moderator

In response to Staclets

‎05-09-2021 10:31 - last edited on ‎05-29-2024 17:49 by Fitbit Moderator

Hi @Staclets. It's good to see you again.

You're welcome. While I'm glad you're receiving phone calls, could you clarify if the emails and text messages aren't going through your Fitbit device? Also, what is the model of your Android phone? In the meantime, I'd recommend reviewing this help article which explains how to receive notifications on a Fitbit device.

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