App Dashboard doesn't load today's information

[MikeG2]

I have Always Connected and All-Day Sync disabled to preserve battery life on my S6 Edge. 

1. Open the app for the first time on a particular day, dashboard shows 'Today' but displays yesterday's steps, miles, minutes, etc.

2. Occasionally after dragging the screen down to do a sync, the display still shows yesterday's values until I click on the Steps circle.

3. Usually, if the values do update, the Goals display doesn't update until I click on it.

Version 2.69 (2193265)

Moderator Edit: Updated Subject For Clarity.

[RobertoME]

Hi there @MikeG2, good to see you again in the Fitbit Community! I was reading your Fitbit app on today's stats is displaying information from a previous day, updating only when you tap in the steps circle.

I have seen this in different models of phones that I have own and is just a delay to load your information. Note that your data is not store locally in your phone, but in our servers and there might be some delays to load your data in occasions.

Review that you have the new version of the app. There is a new version for Android users. For more details this post will give you more details. If the issue persists with the new version, try to reset your app: log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.

See you later and hope this helps.