01-30-2021 10:28
01-30-2021 10:28
I have just gotten the New Galaxy S21+ with Verizon (os 11 -G996USQU1AUA3) It is running the new ONE UI Version 3.1. Intermittently the app will not load getting stuck on the fitbit splash screen, and I must restart the phone to get it to work again. It will load a few times then stop again.
Best Answer01-30-2021 23:35
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-30-2021 23:35
Logout of the Fitbit App and then try this
In Android phone Settings Apps Fitbit clear Fitbit storage cache [not data] force Fitbit shutdown [though it doesn't seem to fully go away]
Login to the Fitbit App |
It may clear any corruption. Please advise if it solves the problem
Author | ch, passion for improvement.
Best Answer01-31-2021 15:13
01-31-2021 15:13
Best Answer02-03-2021 12:40
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
02-03-2021 12:40
You could try clearing the Fitbit apps cache.
Best Answer