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App and watch didn't sync correctly

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‎02-03-2019 13:06 - last edited on ‎02-04-2019 07:09 by Fitbit Moderator

‎02-03-2019 13:06 - last edited on ‎02-04-2019 07:09 by Fitbit Moderator

I haven't opened the fitbit app the last week. When i opened it, it synced with the watch(stay connected was turned on earlier) but the app isnt showing the correct information.

 

Anyone know how to fix it? 

 

 

Moderator edit: Clarified subject

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‎02-04-2019 07:13

‎02-04-2019 07:13

Welcome to the Forums @Lotje1990.

 

Let me help you figure out what is going on the phone.

 

In this case, I'd recommend that you try to follow the steps listed in this help article. They should definitely help in getting it all to work and sync correctly.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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