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App crash when pressing health tile

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Hello 

Since the new "stress management" the app crashes when clicking on the health tile

 

Restarted the phone

Cleaned the fitbit app cache

Removed the fitbit app

 

still crashing

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Hi, thank you for sharing that you've been experiencing this inconvenience with your Fitbit app and the troubleshooting steps that you already tried, @Maartenvc.  

 

Before considering other options, could you please confirm if Chrome was recently updated on your phone? If it was, check out this page for additional information on what could fix it. If this wasn't the case, attach screenshots or a video showing what you're experiencing with your next reply. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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Chrome was updates 2 days ago. I saw that page before and even removed and reinstalled the android webview.

 

Strange thing it is only a problem in the Fitbitapp and only on the health tile. All others are showing what they should show. 

 

Today it looks ok

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Hi, thank you for the update and sharing that you recently updated the Chrome browser, @Maartenvc

 

Other users are experiencing the same problem with the Fitbit app after updating Chrome on their phones. The team of developers is already aware of this and they're working to resolve it and hope to have a fix soon. Be sure to keep your Fitbit device and app up-to-date to ensure you receive the quickest resolution.

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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