Hello there @Dervari, awesome to see you are visiting the Fitbit Community! I'm wondering if you have recently updated the version of your Fitbit app? If that's the case it wouldn't hurt to try the following:
Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.
See you later and hope this helps.
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