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App crashing when trying to look at previous workouts

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‎09-26-2016 16:32

‎09-26-2016 16:32

I have The Charge 2 and my phone is the Google Nexus 5x and everytime I tap on my previous workouts in "Track your exercise' the app crashes. Any suggestions?
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‎09-27-2016 08:46

‎09-27-2016 08:46

Hi

 

If not already done, feel free to uninstall the fitbit app & reinstall freshly as sometimes glitches can occur when installing newer versions over existing ones.

 

Optionally feel free clearing the fitbit cache app:

 

http://www.androidcentral.com/android-201-how-and-when-clear-app-cache-or-data

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‎09-27-2016 10:43

‎09-27-2016 10:43

I have uninstalled and reinstalled and then it will work once and the next time I want to use it it crashes. I have done this severral times.

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