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App data different than watch

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‎08-31-2025 16:36

‎08-31-2025 16:36

Does anyone have the problem of their watch showing different data in the app even after synching? For example, more active hours showing on the watch than in the app, even days later. And today for the first time, the active hour filled in and then went away. For reference I have charge six.

https://9apps.ooo/
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‎09-02-2025 02:34 - edited ‎09-02-2025 02:35

‎09-02-2025 02:34 - edited ‎09-02-2025 02:35

@h1awke Welcome to the Community.

I also utilize a Charge 6.  I am NOT experiencing an issue where my Charge 6 and app data displayed appear different after a sync.  There will be times during the day where there are small differences, but a sync usually resolves these.

When you experience an issue, some things which are truly helpful for Support are what versions are your 1) watch firmware/System, 2) Fitbit app and 3) Android OS.  For example, my current versions are:

Firmware/System:

Screenshot_20250814034639.png

App:

Screenshot_20250902050626.png

Android OS:

Screenshot_20250814034245.png

Paul/Jim - Charge 6 | Motorola Edge Plus 5GUW (2022) | Android v14 - What are you using?
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