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App is up to date, not synching

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‎05-16-2016 08:35

‎05-16-2016 08:35

I have version 2.24 and the Google Play Store says my Android App is up to date. My fitbit flex hasn't updated since Friday morning 5/13/16.
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‎05-16-2016 08:39

‎05-16-2016 08:39

Do "all day synch" and "always connected" shut off on their own? I never mess with these features, but I noticed they were off.
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‎05-24-2016 09:13

In response to jomamag

‎05-24-2016 09:13

It's nice to see you aroud my friend @jomamag! Nope, they shouldn't shut off on their own... are you still having syncing issues? If so, I'd recommend taking a look at this discussion I had with another user in regards to the syncing issue with the Android phone.

 

Good luck!

Maria | Community Moderator, Fitbit


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