help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App isn't opening and is closing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-16-2024 02:23 - last edited on ‎11-16-2024 11:10 by Fitbit Moderator

‎11-16-2024 02:23 - last edited on ‎11-16-2024 11:10 by Fitbit Moderator

My fit bit versa apps isnt opening there are just closing again. 

 

Moderator edit: clarified subject.

Best Answer
Labels:
0 Votes
1 REPLY 1

‎11-16-2024 11:09

‎11-16-2024 11:09

Hi @Heidijade. Welcome to the community forums. 

Thank you for sharing the inquiry regarding your Versa. 

Please, confirm that you are using the latest version of the Fitbit app: How do I use the Fitbit app?

Try to perform the following troubleshooting steps:

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the issue is still happening.
Best Answer
0 Votes