App keeps saying "enter a valid exercise" error

[atuesport]

I'm trying to log that I've lifted weights. 

I've been able to use the exercise types:

• Weights
• Weightlifting
• Strength training

But nothing but "Workout" is being considered legit - even though those other options are still in the list. 

Moderator Edit: Clarified subject 

[pspaulding79]

I am having the same issue with Elliptical. I had to set it as a run, save it, and then go back and edit the exercise type back to elliptical. 

[LizzyFitbit]

Hi there, @atuesport. Welcome on board, @pspaulding79.

Thank you for providing screenshots of the error message displayed, as well as your efforts while working on this. When manually entering a manual exercise, manually type the name exactly as it appears on the screen (i.e. "Weights", "Pilates") and instead of selecting a drop-down selection.

[RiekoC]

Hello @atuesport & @pspaulding79 

There's another thread on this issue (<-- click link) where the Moderator acknowledged the issue and confirmed that the team is working on fixing the problem. However, there's no timeline on the fix yet.

[AndreaFitbit]

Hi everyone!

Thanks for following the advised troubleshooting steps and for your feedback

Our team informed me that Fitbit Android 4.41 version that is slowly rolling out to all Customers fixes this manual logged activity bug.

Please confirm that the bug has been fixed with this app version. 

[RiekoC]

Thanks for sharing the update on the fix, @AndreaFitbit .

[AndreaFitbit]

You're very welcome @RiekoC.

I would really appreciate the confirmation in order to send it to our team. 

Have a wonderful day. 

[pspaulding79]

Andrea,  The new fix did work and I've been able to log elliptical since the update. One other thing I discovered, if I still log it as a run and then edit it to elliptical I can input the number of miles as recorded on my elliptical. If I just log the elliptical the app calculates the miles automatically and won't let me edit that field.  The calculations are very low compared to what my machine records. 

Vr, Pete

[AndreaFitbit · Accepted solution]

Hello everybody!

Thanks for reaching out regarding the App keeps saying "enter a valid exercise" error. In this case, this issue was fixed with Fitbit Android app 4.41 version.

@pspaulding79, Please be so kind to contact and report this directly with Fitbit Customer Support. They will help you out!

I will be closing this thread, there will be no option for future replies. Please direct to customer support. Have a nice day!