App keeps spiking steps and lowering

[Calebgee]

App on Android keeps spiking steps using mobile track.  NO, I do not also have it connected to a fitbit, it is only mobile track.  When I should be at like 5k steps it will jump to 18,000 but then go back down later in the day, today is the second day in a row it has done this?

[MakMak]

Hi, @Calebgee! Do you have another fitness tracking app on the phone? You can use that to see if it's the Fitbit app or the hardware that's the problem.

[Calebgee]

Yes, it is the fitbit app.  And the discrepancy is not a small one.

[MakMak]

I understand that it's showing up in the Fitbit app, I was giving you
a way to troubleshoot and see if the problem is the app or your phone hardware.

[Calebgee]

Sorry yes, I was trying to explain it is in fact the app, with Google Fit on too, steps are where they should be (hardware is fine).  The fitbit app jumps by 13-15000 steps and then a few hours later will go back to where it should be.