01-26-2019
21:40
- last edited on
01-27-2019
09:05
by
LanuzaFitbit
01-26-2019
21:40
- last edited on
01-27-2019
09:05
by
LanuzaFitbit
There seems to be no rhyme or reason for this.
Sometimes when I track an treadmill run the app will show a clock symbol and how much time was spent doing the activity. Other times it will show a location symbol and display distance traveled. I would like it to only show time, but is there a way to get the device/app to consistently do this?
I also had issue with it showing distance traveled when logging Yoga from the device. Obviously distance is a useless metric when tracking Yoga! Please give me the time!
Using a Charge 3 paired with the Android app.
Moderator edit: Clarified subject
Answered! Go to the Best Answer.
01-27-2019 09:05
01-27-2019 09:05
Hello @Drifloon.
Thanks for letting us know about this issue. We’re aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.
We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
Please let us know if you have any other questions.
01-27-2019 09:05
01-27-2019 09:05
Hello @Drifloon.
Thanks for letting us know about this issue. We’re aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We understand that this isn't the resolution you're hoping for, but rest assured we're always working to improve our products.
We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.
Please let us know if you have any other questions.