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App shows incorrect data

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‎04-04-2020 13:17

‎04-04-2020 13:17

So my app is stuck on a basic calories burnt to a value. Even if the don't workout it's shows zero steps but 1400 calories burnt. When I did workout to burn like 300 calories it showed 1700 . And everyday it takes 1400 to be a new zror for the calories measurements. Not sure what went wrong. Please help.

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‎04-04-2020 13:38

‎04-04-2020 13:38

I'm not sure I understand your question, but Fitbit includes your BMR (basal metabolic rate) calories that you are always burning just by being alive.

See How does my Fitbit device calculate calories burned? 

It sounds like your BMR might be 1400 calories per day that you would get every day without any activity.  And then any calories burned from activity are added onto that.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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