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App starts in Account settings page

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‎05-06-2018 03:59 - edited ‎05-06-2018 04:01

‎05-06-2018 03:59 - edited ‎05-06-2018 04:01

App v 2.71 starts in Account settings screen.

For a split second I see a Privacy Statement page. Too short to push "agree". 

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Accepted Solutions

‎05-08-2018 07:24

‎05-08-2018 07:24

Update may 8: Problem seems fixed.

View best answer in original post

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7 REPLIES 7

‎05-06-2018 13:56

‎05-06-2018 13:56

I have the exact same issue. I think it started yesterday or two days ago.

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‎05-08-2018 07:24

‎05-08-2018 07:24

Update may 8: Problem seems fixed.

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‎05-08-2018 14:28

In response to Fatal23

‎05-08-2018 14:28

Not for me unfortunately, still happening.

Did you do anything different?

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‎05-08-2018 21:32

In response to Sypheron

‎05-08-2018 21:32

The page appeared with the privacy statement and I was able to check it.

Perhaps you could try to reinstall the app?

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‎06-01-2018 08:38

In response to Fatal23

‎06-01-2018 08:38

Reinstalling doesn't help 😞

@Fatal23 wrote:

The page appeared with the privacy statement and I was able to check it.

Perhaps you could try to reinstall the app?

 

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‎06-17-2018 01:45

In response to Fatal23

‎06-17-2018 01:45

I don't see a solution written here. 

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‎06-17-2018 01:48

In response to Nbesselsen

‎06-17-2018 01:48

I've had the same problem for a few weeks, totally drove me insane. Got it fixed now though. Log into the Fitbit website (not the app!) and you can finally accept the privacy policy changes. After that, the app works brilliantly as ever before.

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