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Application for android fail over and over. Screen goes black .

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‎11-14-2017 11:50 - edited ‎11-14-2017 11:54

‎11-14-2017 11:50 - edited ‎11-14-2017 11:54

Application for android fails over and over. No synchro with fitbit screen goes black. Using my Windows 10 laptop to get data from fitbit

Uninstall, Reinstall on Android on several occasions and all repeats all over.

 

Also - battery shows in red when is fully charged.

 

Experienced user - using Fitbit for the past 3 years or more.

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‎11-14-2017 12:59

‎11-14-2017 12:59

Hi, @JuanVB! Have you also tried clearing the cache/data for the app?

MakMak | Community Council

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