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Aria showing incorrect weight on Android

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‎01-22-2019 09:54 - last edited on ‎01-23-2019 11:17 by Fitbit Moderator

‎01-22-2019 09:54 - last edited on ‎01-23-2019 11:17 by Fitbit Moderator

Anyone have any problems with the fitbit aria syncing to the Android app, it shows the wrong weight, its fine on my husbands iphone and if I log onto the computer.

 

I've logged out of app uninstalled the app then reinstalled and logged back on and its exactly the same.

 

 

Moderator edit: updated subject for clarity

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‎01-23-2019 11:20

‎01-23-2019 11:20

@SMTS Welcome! It's nice to have you on board! Sorry to hear that your weight isn't showing correctly on your Fitbit app for Android. How is the issue appearing? Could you share a screenshot comparing what you see on Android and on iOS or computer?

 

I look forward to your reply!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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